If you are unable to use the File Menu Option for Direct Access when on the General Menu Form, you can select a form that you already visited from the bottom of the File Menu and open that form.
Once you have a form opened, you should then be able to use the File Menu Direct Access Option.
Remember if the File Menu (Direct Access Option) is not available from the General Menu Form, you can still use the Direct Access Lookup box located on your Toolbar at the General Menu Form or use Object Search.
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