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Mechanical, which is machine-based captioning, is the default. It is NOT ADA compliant. You MUST edit the captioning to make it ADA compliant
The other option is Professional, which is ADA compliant. You will need to select a Turnaround Time for processing. Professional captioning is 99% accurate as it is done by a person. 48 business hours is the standard turn-around time
Use the Instructions and Notes text box to provide infromation to the transcriptionist. Such notes might include information on spelling of names, medical terms, etc.
A table is displayed with the estimated due date of when the captions will be available. The time will vary and is based on the length of the video
For Mechanical, the captioning time is approximately 5 times the length of the video. For example, if your video is 5 minutes long, it should take approximately 25 minutes to complete
You can also see the captioning request information by choosing Actions, Caption Requests
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