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  1. "Forget" the wireless network on your device by following the steps for your device in this FAQ and then try reconnecting
  2. If forgetting the network doesn't resolve your issues, go to https://cat.eduroam.org/?idp=1380
    1. Follow the on screen instructions
    2. Once you have completed the steps, and are back on the main screen (see below) try to reconnect to the eduroam network
    3. When complete, you should see the following screen, depending on your device

      Windows 10macOSiOSAndroid

  3. If you are still unable to connect, please contact the IT Service Desk at 704-687-5500

    Note

    Wireless in residential buildings is provided by Housing and Residence Life.

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