UNC Charlotte FAQ

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Note

The IT Service Desk will be closed on Monday January 21st for MLK Day.

Tell Me

  1. Phone Support
    1. Call 704-687-5500 (x75500)
    2. Phone support hours are below
    Monday - Thursday:7:30 AM - 9:00 PM
    Friday:7:30 AM - 5:00 PM
    Saturday:Noon - 5:00 PM
    Sunday:Noon - 5:00 PM

    Phone Support Services will only be available Mon. - Fri. 7:30 a.m. - 5:00 p.m. during Condition 2 (suspended operations)  & closed during Condition 3 

  2. Walk-up Support

    1. Walk-up service desk is available in Atkins 140C

    2. Walk-up hours are below

    Monday - Thursday:8:00 AM - 9:00 PM
    Friday:8:00 AM - 5:00 PM
    Saturday:Noon - 5:00 PM
    Sunday:Noon - 5:00 PM

    Walk Up Desk Services will not be available during Condition 2 (suspended operations) & Condition 3 


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