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  1. Login to Webex at webex.uncc.edu
  2. Click on Webex Support in the lower left corner
  3. Select Start Session
  4. After a few seconds, the Webex Support box will pop up on your main display
  5. Choose Invite a Customer
  6. To invite by email: Enter the customer’s email address
  7. Uncheck Send using my own email program and click Send
  8. To invite by Instant Message, click the Copy Link button and paste the link in a chat window
  9. Once the customer joins the Support Center session they will appear in the Customer section of the participants list

    WebEx Technical Support

    WebEx Support is available 24 hours a day, 7 days a week: website , p hone: U.S. and Canada Toll-Free  1-866-229-3239, International Toll  +1 916-636-9000.


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