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You will receive a password change notification 15, 7, 5, 2 and 1 day before your password expires.

Follow these steps to change or reset your NinerNET password:

  1. Go to PW Manager 
  2. Click on Manage Account
  3. Login with your current NinerNET account
  4. Enter current password
  5. Enter your new password
  6. Confirm your new password
  7. Click Reset Password 
  8. A success notification will appear at the top of the page
  9. Click Log Out
  10. If you have problems, please contact the IT Service Desk, 704-687-5500 or


Faculty/Staff passwords will automatically expire every 90 days.

Student passwords will automatically expire every 180 days.

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