Can't Find What You Need?


Have a Suggestion?


Browse by Category


Skip to end of metadata
Go to start of metadata

Tell Me

Through the Duo app, you can generate an authentication passcode even if you are not connected to the internet

You can test this functionality by switching your mobile device into airplane mode.

  1. When you log into a University service that requires Duo, you will be prompted to log in using your NinerNET credentials
  2. After logging in, you will be presented with the Duo authentication - click Enter a Passcode
  3. On your mobile device, launch the Duo app and tap anywhere in the UNC Charlotte area - a 6 digit number will be generated
    Duo app generated passcode

  4. Enter the 6 digit number from the Duo app into the field to the left of Log In then click Log In
  5. The Duo authentication will complete



Related FAQs

Page viewed times