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Before submitting the form, please make sure you have signed the University Confidentiality Agreement form, see this FAQ for more details.

  1. To request access, click the link OneIT ImageNow Add/Remove Access Request

  2. Login with your NinerNet credentials

    1. The online access request form will open in a browser window. Your 800# and name will be displayed

  3. Enter UNC Charlotte ID or name (Last, First) of the person requesting access (or requiring removal) and click the TAB key

  4. Enter in a brief description in the Reason for Request text box 

  5. Click on the drop-down list and select either Add Imaging Access or Remove Imaging Access

    1. If Add Imaging Access is selected, click the TAB key

    2. Copy User From will display. You can select an existing Imaging user and copy those permissions or select each security group(s) individually

      1. To copy:  Enter the Copy User From imaging user’s 800# or name (Last Name, First Name) and press the TAB key. The user’s name and all the security groups associated with that user will display

  6. Select the Category drop down list and select the appropriate Category (e.g. ITS, TAX, HR, PAY) 

  7. Select the Security Group (e.g. ITS SGA External Viewer, GA FTR Approver, PAY Payroll Processor, or HR HRIS Supervisor) from the Access Group drop down list 

    1. The Supervisor security access group has the ability to delete documents and approve access requests

  8. All Imaging users must verify that they have read and understand the Imaging PCI Compliance and Data Security procedures

  9. Enter your initials beside By initialing and submitting this document, you are indicating that the person listed in the "User Information" section has read and understands the Data Security and PCI Complianceprocedures and policies

  10. Click Submit Access Request to submit the form

  11. Click the Start New Form button to clear and submit another form for access

  12. Close the browser or tab to exit

    Supervisor's approval should be attached to request prior to clicking the Submit Access Request button.


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