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  1. To get started, click the Perceptive Content client icon on your desktop OR to use WebNow by opening an Internet Explorer 11 browser and go to
  2. The imaging Login screen will display, as shown below: 


  3. Login using your NinerNET credentials and press the CONNECT button

  4. Once logged into the application, a screen will display all VIEWS on the left side panel


  5. Select the appropriate document name from the Documents view  

  6. Specify your search criteria under the Quick Search tab

  7. Select the appropriate item (e.g. ID, Name) from in the drop-down list

  8. Change the operator parameter (i.e. how to search) from the drop-down list. Examples include starts with, contains, and is equal to

  9. Enter in the appropriate information in the text box area such as the Name (format: Last name, First name, MI

  10. Click the Go Screen Shot 2017-05-09 at 11.07.26 AM.pngbutton. A list of documents you submitted will display


  11. To view a document, double click the line

  12. Once the document is open, you can email, print, or export and save the document file locally, using these icons

  13. Press the to exit the document and return to the previous list

The My Document views will pre-populate without clicking the Go Button.

 indicates the document is in being processed in workflow; otherwise, the document has been processed.

indicates the document is on hold and the departmental specialists are awaiting additional information to process.

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