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Timeout errors display when Perceptive Experience and Shibboleth Authentication cookies become out to sync (e.g. expired) within a browser.  Clients should logout of the task application (i.e. Perceptive Experience) to avoid this issue.
  1. Click the person silhouette in the top right of their browser.

  2. Select the disconnect button.

After the cache and cookies will be cleared, a logout screen will display stating you have successfully logged out.

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