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Be sure to use a computer, not a phone/tablet, when signing up for Duo.

The first time you login to a Single Sign On (SSO) system (e.g., gmail.uncc.edumy.uncc.educanvas.uncc.edu) you will be prompted to set up your Duo account; you will not be able to enter these systems until you set it up.

  1. After entering your NinerNET username and password, you will see the following - click Start setup
    Duo set up prompt
  2. Click the following FAQs for detailed instructions on adding devices:
    1. Mobile phones (Start at Step 5)
    2. Tablets (Start at Step 5)
    3. Landlines (Start at Step 5)
    4. Security Keys (U2F Fobs) (Start at Step 5) 



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