UNC Charlotte FAQ

Can't Find What You Need?

Have a Suggestion?

Browse by Category

Skip to end of metadata
Go to start of metadata

Tell Me

  1. There are 4 types of content used in the FAQ to share information relating to a variety of departments and services across campus.
  2. Each type of content has a corresponding custom template created to provide uniformity and formatting guidance when creating new content.
CategoryTopicSubtopicArticle
  1. A category is a page that is displayed in the left menu; such as Information & Technology Services.
  2. These pages provide the ability to search for information, see recent content, and find related 'child' pages.
  3. Category pages act as content organizers and have descriptive titles that are a single word or brief phrase.
  1. A topic is a page that is displayed in the left menu as a second tier; such as Google Apps for Education.
  2. These pages provide the ability to search for information, see popular content related to a topic, and find related 'child' pages.
  3. Topic pages act a content organizers and have descriptive titles that are a single word or brief phrase.
  1. A subtopic page is a page that is displayed in the left menu as a third tier; such as Google Calendar.
  2. These pages provide the ability to search for information, see popular content related to a topic, and find related 'child' pages.
  3. Subtopic pages act a content organizers and have descriptive titles that are a single word or brief phrase.

Note

Subtopic pages are used on an as-needed basis.

  1. An article is a page that displays answers to a FAQ; such as What is Google Apps?
  2. These pages are intended as a self-help resource for clients, where they can search for information based on a question and find quick answers.
  3. Articles are titled in the form of a question and hold answers to that question.
  4. The majority of content in the UNC Charlotte FAQ is an article type.

 

Related FAQs

Page viewed times