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The IRS is released a new Form W-4, Employee's Withholding Certificate, for 2020. The new form is vastly different from the old Form W-4 (there are no longer allowances, but rather five sections to review) and is now available in Banner Self Service. While you are not required to complete this form it should be more accurate for individual withholdings. Please note: if you do not submit a new form, withholding will continue based on your previously submitted form. For more information visit the Financial Services website

Update your Form W-4 and NC-4 when your personal or financial situation changes to update the amounts of federal and state income tax withheld from your payEmployees are encouraged to use the IRS Tax Withholding Estimator as a review to ensure their withholding is correct.

Federal: Refer to complete Form W-4 instructions before completing the online W-4 withholding form.

North Carolina: Refer to Form NC-4 instructions before completing the online NC-4 withholding form. If you are performing services for the University from a state other than NC, you will need to complete that state's withholding certificate and mail or fax it to the Payroll Department. Reference the delivery methods toward the bottom of this FAQ. For security purposes, do not email a form that contains your social security number.

Unless you update your W-4 and NC-4 withholding information, both your federal and state income tax withholding will default to single when you are originally hired and will continue to reflect those elections unless you opt to update using the current version of the form.

Employees can complete their Form W-4 (Employee's Withholding Certificate) and NC-4 (Employee’s Withholding Allowance Certificate) to update their withholding anytime through My UNC Charlotte as follows:

  1. Log into My UNC Charlotte
    1. Click the purple Banner Self Service icon from the quick links menu (same if in Student, Employee, or Faculty area of My UNC Charlotte)
      My UNC Charlotte quick links menu image
  2. Click Employee Information
    my uncc personal information menu
  3. Click Tax Information
    my uncc employee information menu
  4. Select the withholding tax form you would like to set up or update from the Tax Information list (either the Federal Form W-4 or the NC State Form NC-4)
    my uncc tax information menu
  5. Your current withholding selection will be displayed
    1. Federal Form W-4 screen
      Federal W-4 withholding update screen
    2. North Carolina NC-4 screen
      North Carolina NC-4 screen
  6. Click Update at the bottom of the screen to edit the form selected
  7. Follow the screen instructions to add your withholding information (or edit the existing withholding information)
  8. Click the Certify Changes button at the bottom of the screen to complete your withholding update certify changes button image

    Make sure your personal (non-uncc) mailing address and phone number are current in Banner by following these FAQ instructions.

  9. Read the attestation statement that pops-up and click OK if you have complied with aspects of this attestation.

    Screenshot of attestation statement

  10. A confirmation screen will appear letting you know that your requested updates were successfully processed. 

    screenshot of confirmation screen

If you do not have access to the online tax information at my.uncc.edu, you may complete a paper Employee's Withholding Certificate (Form W-4 or NC-4) and securely deliver the form(s) to the Payroll Department using one of the following delivery methods:

Hand DeliverMailFax
Hand deliver the form(s) to the Payroll Department on the 3rd floor of the Reese building.Mail the form(s) via campus or regular mail to UNC Charlotte Attn: Payroll Department, Reese 3rd Floor, 9201 University City Blvd., Charlotte, NC 28223

Fax the form(s) to our secure fax 704-687-1416.


We cannot guarantee the clarity of faxed copies received in the Payroll Department.

  • For security purposes, do not email forms that include your social security number.
  • Email PayrollDept@uncc.edu with questions (for security purposes, DO NOT include your social security number).



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